Reservations are allowed from 08/08/2016 12:00 AM to 10/18/2016 12:00 AM

11th Annual Northstar User Conference

October 17th & 18th 2016 at Planet Hollywood, Las Vegas NV


Northstar will be presenting a two day Conference on October 17th & 18th at Planet Hollywood, Las Vegas. This valuable and informative conference provides hands-on user training, case study workshops, and professionals’ insights. Finally, we will give you a sneak peak at some of the new features we are working on. So, whether you are new to the Northstar family or an existing client, there will be valuable information given that you can use immediately upon returning to your club.



Day 1: Monday October 17th, 2016 8:00 a.m. - 5:00 p.m.

Day 2: Tuesday October 18th, 2016 8:00 a.m. - 3:00 p.m.

Day 1 Monday October 17th, 2016

8 - 9 a.m.

Breakfast, Registration & Welcome

9 a.m. - Noon

Membership: Saved searches and canned reporting, Mass changes, Flexible views, Family preferences and temporary membership by sections

Northstar 6.0 Preview: New UI Overview, SmartGrid, Quick Search, New Navigation Nightly reports, Canned reporting

Campaign: SendGrid, Custom Templates

NS Connect Template-based Content Management, Improved User Interface, Events Management, Website Hosting

Noon - 1 p.m.


1 - 3 p.m.

F&B: Grab-n-Go, E-receipts and Surveys, Receipt and kitchen printing via web services, RFID Scans to open checks, Better audit (checks, modifiers, modifier groups etc.), Member View with Signature capture, Terminal screen management, Kitchen Display System

Banquet & Events: Redbook filters and location grouping, Departmental permissions, Better Event Management techniques (maintaining minimums and maximums, age based restrictions, proposed changes based rates), Deposits management, Flexibility options for multi-day events, Credit books integration, Level/Skill based restrictions, Seating & Ticketing, Banquet Folio and BEO in Events.

NS 360°: Introduction to role-based mobile interface

3 - 5 p.m.

AR: Invoice specific payments, Better audit (Audit logs for Payment & adjustment), Multi-receivable balance transfer, Statement printing with multiple trays, Pre-defined installment plans and mass service assignment, Balance confirmation emails, Manual dues billing charge, Password protected E-statements

AP: Payment confirmation via emails, Ability to show 14 invoices on Check Stub, Streamlined Taxation in AP using Add On Charges, Purchase categories, Check printing in PDF

GL: Bank reconciliation, Financial reporting for x rolling years, Consolidated tax reporting


Upgrades/Training Schedule

Day 2 Tuesday October 18th, 2016

8 - 8:30 a.m.


8:30 a.m. - Noon

Credit card integrations: EMV Update, Additional processor options

CRM/eApp: Manage Leads and Prospects with E-application proccess

ClubNow App: Mobile App Features and Functionality, Location-based services

BI: KPIs, Self-service Reporting, OLAP

Noon - 1 p.m.


1 - 3 p.m.

Inventory/Purchasing/RPOS: Journalizing item count adjustments and batch count variance, Retail packages

Tee Times: Enhanced lottery management, Private Cart Management, TBD and Buddy List integration, Events integration with Tee Times, Customized email templates, Time-based rates, Tips & tricks (squeeze timeslots, handling variety charge scenarios with member rules, tying room reservations to tee times, create multiple reservations in one go, allow reservations on lottery slots)

Roadmap: What's next?


Upgrades/Training Schedule

Note: The official event ends at 3 p.m. on Tuesday October 18th; Northstar experts will be available from 3 - 5 p.m. to answer any questions.


Registration Details and Fees

Date: October 17th & 18th, 2016

Location: Melrose 3 Conference Room at Planet Hollywood

First Attendee Fee: $450

Second Attendee Fee: $375 (Additional attendee from same club)


For Hotel Accommodations

Rooms are available October 16th and 17th at Planet Hollywood.

Address: 3667 S Las Vegas Blvd, Las Vegas, NV 89109

Phone: (866) 919-7472

Click Here For Online Hotel Reservation

Rooms may also be reserved by calling the Reservation Center at 866-317-1829 and referencing group code SMNTE6.
Please note that a processing fee per reservation will be incurred if calling in.


Please contact Priya Kumar at if you have any questions.




Registration Form